The product sent to me was completely different in colour, strap and dial vis a vis the picture on the confirmation email from the company. There are no replies to my multiple emails to the company on this matter.
We sincerely apologize for the inconvenience and disappointment caused by receiving an item that differs from what you expected, as well as for the delay in addressing your concerns.
Please be assured that a member of our Customer Service team has reached out to you via email to provide further assistance with this matter. Kindly check your inbox, including your spam or junk folder, for our message.
Thank you for your patience and understanding. We appreciate the opportunity to assist you in resolving this issue.


