Warranties Jewellery

 

DANIEL WELLINGTON INTERNATIONAL WARRANTY

The following Daniel Wellington limited warranty (“DW Warranty”) applies to original Daniel Wellington jewelleries (being bracelets, earrings, rings and necklaces) purchased in the original labelled packaging and sold or presented for warranty service in any country (the “DW Jewellery”).

1. WHAT THE DW WARRANTY COVERS AND DURING WHAT PERIOD

Daniel Wellington guarantees that the DW Jewellery is free from defects in manufacturing and materials for a period of twenty-four (24) months from the date of original retail purchase (the “Warranty Period”). The DW Warranty is only applicable to jewellery purchased from the official Daniel Wellington webpage, from a Daniel Wellington store or an authorized reseller.

Please note that the rights conferred by the DW Warranty are in addition to the rights and remedies provided by consumer laws and regulations in your applicable jurisdiction. As such, the DW Warranty and its benefits are in addition to, and not instead of, rights provided by the applicable consumer law.

2. LIMITATIONS TO THE DW WARRANTY (WHAT IT DOES NOT COVER)

The DW Warranty for DW Jewellery does not cover

• Defects and damages due to loss, theft, fire, water, or a natural disaster • Failure or damage caused by improper use, carelessness (knocks, dents, scratches, crushing, etc.), or accidents • Failure or damage caused by unjustifiable repair or modification • Esthetical changes, defects, and damages due to normal wear and tear and aging (e.g. minor scratches, peeling of the plating, etc.)

3. WHAT WE WILL DO IN THE EVENT OF A WARRANTY CLAIM UNDER THE DW WARRANTY

If during the Warranty Period you submit a claim under this DW Warranty, Daniel Wellington will, at its discretion replace the DW Jewellery with the same model (or with your consent a product that is similar).

You will not be charged for the replacement under this DW Warranty if your warranty claim within the scope of this DW Warranty. Furthermore, Daniel Wellington will be responsible for the costs of return shipping and handling for DW Warranty. If the DW Warranty is not applicable, void or rejected, Daniel Wellington will notify you accordingly and you may decide whether to proceed with the replacement, or if you wish to have your watch returned. If you decide to proceed, you will be charged for part or all of any replacement, including costs of return shipping and handling.

4. LIMITATION OF LIABILITY

Except as provided in this DW Warranty and to the maximum extent permitted by law, Daniel Wellington is not responsible for any direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of business; loss of opportunity; loss of goodwill. Subject to the applicable laws and regulations, the maximum liability of Daniel Wellington for breaching any written or implied warranty with respect to the DW Jewellery shall not exceed the retail purchase value of the DW Jewellery.

This warranty was last updated 12 November 2025